MyARTA banner
December 17, 2020

Resetting Your MyARTA password

As a member of the ARTA Retiree Benefits Plan, you have access to MyARTA — an online resource that allows you to manage the many features of your benefits online, whenever you like. MyARTA allows you to:

  • Update your personal information, including mailing address, phone number, and email address.
  • Submit your dental and health claims online — for massage therapy, chiropractic services, physiotherapy, speech therapy, vision care/eye exams, and more. Just click “MyARTA Claims”→“Submit A Claim” from the main menu and follow the instructions.
  • Complete the annual review process for over-age dependant coverage (if applicable).
  • Access your personal document library, including your ARTA Member ID card.
  • Utilize the Drug Lookup Tool; look up a specific drug by name or partial name to see drug details, coverage levels, comparable medications, and more. Just click “MyARTA Claims”→“Check Coverage”→“Drug.”
  • Access claim forms for submission by mail.
  • Access your Explanation of Benefits documents for paid claims quickly and easily.

Forgot Your MyARTA Account Password?

Reset your password with a few quick steps:

  1. Visit and click on the link titled “Reset your password.”
  2. Enter your email address and click “Send me reset password instructions.”
  3. You’ll receive an email from MyARTA to the address you specified in your profile with a confirmation link. Click on the “Change My Password” link.
  4. Enter a new password for your account. Passwords must be at least seven characters long, and contain at least one upper case letter, one lower case letter, and a number.
    Press the blue “Change my password” button to confirm your new password and you will be logged into your MyARTA account.