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March 15, 2022

Your ARTA Emergency Travel Insurance Coverage

As travel continues to evolve, we want to make sure ARTA members are protected.

Effective February 1, 2022, ARTA provides coverage for medical emergency expenses related to COVID-19, even if a Government of Canada travel advisory related to COVID-19 is issued for a member’s destination before departure or during their trip.

If a Level 3 travel advisory to avoid non-essential travel due to COVID-19 is issued for a member’s destination and the member is already travelling in that region, they will retain their coverage. There will no longer be a requirement to return home to Canada within ten days.

Trip cancellation or interruption due to COVID-19–related events remain excluded from coverage, as COVID-19 is a “known event,” except in the case where a member contracts COVID-19 prior to their departure date and cannot travel.

Keep in mind, ARTA’s Emergency Travel coverage will cover sudden and unexpected healthcare expenses arising from COVID-19 but does not cover other benefits that additional top-up insurance may include, such as meals and accommodation expenses if quarantined and denied boarding benefits. If these benefits are important to you, you may wish to purchase a stand-alone COVID-19 Insurance and Assistance Plan from Allianz Global Assistance.

If you have any questions about

  • ARTA Emergency Travel member plan, please call 1-844-996-9003.
  • Allianz COVID-19 Insurance and Assistance Plan, please call 1-800-984-0429.

The world of travel continues to change, and your health and safety remain our priority. As with every trip, travellers are encouraged to review and follow Government of Canada travel advice and advisories ( and stay informed of advisory levels and COVID-19 activity at their destination. It is equally important for ARTA members to plan, research, and regularly review COVID-19 requirements for their return to Canada, including using the ArriveCAN app at

Allianz remains committed to protecting ARTA members and their travel experiences in the moments that matter most before, during, and after their trip. We will be right there with 24/7 guided care, expert assistance, and seamless claims support. Our caring and experienced in-house medical team and worldwide network of trusted physicians and hospitals are ready to help you if an emergency interrupts your plans. From all of us at Allianz, we wish you the safest of travels.

Travel insurance does not cover everything. For complete terms, conditions, limitations, and exclusions, please refer to the policy. Travel insurance is underwritten by CUMIS General Insurance Company, a member of the Co-operators group of companies, and administered by Allianz Global Assistance, which is a registered business name of AZGA Service Canada Inc.

Allianz Global Assistance does not tolerate any attempt of fraud and considers it a serious offence. Allianz Global Assistance strictly enforces a zero-tolerance policy regarding fraud.