General ARTA Inquiries: firstname.lastname@example.org
For Claims & Benefit Specific Questions
Office Hours and Closures
Monday to Friday 9:00 am to 4:00 pm
Closed Statutory Holidays &
Between Christmas and New Year’s Day
Note: Due to COVID-19, our office remains closed to members and visitors at this time.
15505 137 Avenue NW
Edmonton AB T5V 1R9
If you have a pension inquiry and your pension provider is ATRF, please visit https://atrf.com/retired-member/contact-us
Emergency Travel Assistance
In the event of a medical emergency outside of your province of residence please call Allianz Global Assistance at the applicable number on this card. Be prepared to quote your ARTA Retiree Benefits Plan coverage ID number as it appears on the front of your current Benefits ID Card.
Toll-free Canada / USA: