Excellent health support is just a click away! Did you know that your ARTA Extended Health Care benefit plan gives you access to virtual health resources that can help simplify your health care journey? These services are designed to complement the care provided by your family physician, medical specialists, and counsellors, offering convenient support whenever you need it.
Telemedicine
Need quick access to medical care without leaving home? ARTA Extended Health Care benefit plan members have access to GreenShield Telemedicine, a convenient virtual physician service that connects you with licensed physicians using your smartphone, tablet, or computer.
Whether you need a prescription refill, medical advice, or help managing a health concern, GreenShield Telemedicine is here for you. Designed to complement, not replace, your family physician, this service is especially valuable for individuals with limited mobility, busy schedules, or those living in rural communities. Virtual physicians can access provincial health records, diagnose a wide range of conditions, prescribe medications, and order requisitions, just like in-person physicians can.
Counselling
Your mental health is just as important as your physical health. That's why ARTA has partnered with Greenshield Health to give members access to quality counselling that can support them in all areas of their lives. Whether you're working through a difficult situation, seeking personal growth, or simply looking for someone to talk to, this convenient online service connects you with experienced professionals who can provide guidance and support when you need it most.
ARTA Extended Health Care benefit plans include up to five hours of individual counselling and five hours of couples' counselling annually, per person. Members also have access to five hours of career, life, or health coaching, along with financial and legal support services, providing a comprehensive range of resources to support overall well-being and peace of mind.
This article has been updated August 2026.